Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Please have your booking reference ready when you call. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. You can also get in touch with us on Twitter @British_Airways. You should then proceed to a bag drop desk. Seat requests are not permitted on Staff Travel. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Find Reviews. Performance & security by Cloudflare. At British Airways weve always taken data protection very seriously. YIDxxS1 will mean you are eligible to the economy class allowance. BA IT Support Centre This point is immediately before Security. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. The action you just performed triggered the security solution. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. We're sorry your travel experience with us didn't meet your expectations. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. BA has a dress code which is applied to rebate passengers. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. million verified professionals across 35 million companies. If you are a small or medium-sized business and would like to earn your company points when your employees travel. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. Calls cost 2,50p per minute plus your phone companys Access Charge. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. IT Department. This website might use cookies for ads, social media and analytic metrics. This will give you your flight status. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Original review: Nov. 9, 2022. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. If you have any problems using the site, please check that your e-ticket has been correctly issued. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. British Airways is back on the hiring road. When do my Avios expire? Tel: 020 8562 5777 To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Your allowance will be in accordance with the type of ticket you are using. Please have your booking reference ready when you call. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. By using ba.com you agree to the use of cookies. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Filter. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. It is not possible to pre-book special meals for rebate passengers. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Through check-in Through check-in is not available to standby passengers. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Please ensure that your attire is appropriate for the cabin of eligibility. Answer Id 1957 Please refer to the FAQ on my.baplc.com for further information. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Request duplicate receipts, proof of travel and other insurance documents (business & personal). Please use the previous link instead. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. 2011 BA Clubs Regus 450 Bath Road, Longford. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. Loads become available 72hrs before the departure of the flight. Tell us about something using our online forms. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. How do I review and update my personal information? On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. All other airports: If there is a desk signposted for standby travel, go to that desk. Published Oct 14, 2021. Fly the World (Staff Travel). Contact information for British Airways (BA) Staff travel with its free or geographic phone number. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Up to 5 Please note that this form is not intended to submit staff travel related questions as these cannot be answered. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. There are plenty of ways to earn British Airways Avios. How do I check the entry requirements for my destination? 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 . You'll need your staff number/user ID and a BSAFE password to log into this system. Making staff travel easy and stress-free, like it should be! Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. JIDxxS1 will mean you are eligible to the business class allowance. No special service requirement is permitted when travelling on standby travel. If not, please call us. Search over 700 All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Customer Service Resources Customer Relations postal address What ways can I check in? While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. This site is protected by reCAPTCHA and the Google. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 09042890159 During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. {{ userNotificationState.getAlertCount('bell') }}. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. Get Contact Info for All Departments. Welcome to our official Facebook page. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Continue reading. Your booking reference consists of a combination of 6 letters and numbers e.g. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Website: www.ba.com/heritage If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Need to get in touch with British Airways? If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. 19,209 talking about this. You are just a number to management, nothing individual. You may also receive a text message if you have registered your mobile/cell number. Your booking reference consists of a combination of 6 letters and numbers e.g. Refund requests may be subject to a servicing fee. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Search job titles. Please note that this form isnot intended to ask staff travel related questions. Had a great experience and want to thank someone for it? Updated 22/09/2020 10.07 AM (BST). Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Clear All. Now, we're looking to build on this spirit and passion to make tomorrow . For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Daily, 7am - 11pm: Eastern Standard Time (EST). Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. 159.65.154.158 How can I stop them expiring? Please note that BA will not accept coupons for different airport pairs. Contact the airport you were in or flying to when you lost your property. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day.