Enter your BT hub admin password. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. 2 - Activate the DHCP on Pi-hole For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 15-01-2019 Turn everything off. Treat all parts with care; don't shock or vibrate them. This way you can seamlessly swap between the two. How do I use my Smart Hub as a modem only? Smart Setup has moved on some firmware versions from the Home to the Status page. The Smart Hub 2 is the latest addition to BT's range of routers. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. 0 Ratings . When enabled, the Hub will lease IP addresses automatically when your devices connect. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. On my BT router, how can I activate DHCP? If your devices or power adapters appear damaged, stop using them immediately. 08:45 AM. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. To create an entry, click on the button called Create a new port forwarding rule. Things are slightly different for the Smart Hub 2. Best answer by Tp10000 Thank you. 05:37 PM. WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. Summary of Contents for BT Smart Hub 2. Just follow along as we lead you through the process of opening a port in your router. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. Make sure that your computer is. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. These are the two alternatives that I get with my hub. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Registered, office: 81 Newgate Street, London EC1A 7AJ. 1 - Deactivate the DHCP Server on BT Smart Hub 2 From theHub Manager, click onAdvanced Settings, thenWireless. Opening Ports for FIFA 23 using Your Router. Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. 9:33 PM. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. (If I have helped you in any way please click the thumbs up. Deactivate the IPV6 DHCP on Smart Hub 2 20h46 Maybe I am due a software update sometime. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. So everything started working perfectly. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? Black Ops IV ping times can be significantly improved by setting up a port forward. Then click on Advanced Settings. on 4. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Keep these instructions safe for future reference. 26-08-2022 on Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? and don't pull, twist or plugs any cables. 200 brand new. Not all routers are the same. Channels A BT Smart Hub 2 or similar will be provided by your provider. Thanks again for sharing the results of what must have been a great deal of hard work! Next, select the first device that you want to control and choose the days and times for which you want to set limits. After setting up a static ip address on your devices you need to login to your router. Click on the button that says Show IP Address. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. Unsurprisingly, we've called this gizmoSmart Scan. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Gave bulbs no choice but to connect to 2.4 ghz. Baldrick1, disgracie. Set up a static IP address in the device that you are forwarding a port to. Go ahead and create a Port Forwarding entry. You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. Im going to get a hub 6 for the same issues with the rubbish plusnet router. 2. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. - edited Wireless mode The default mode here is Mode 1. other electrical equipment that can get hot). 9:26 PM Click the number to view who else liked/thanked this post. The image below shows an example of this. Turn off the BT WiFi. 1800000. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Web admin interface of the BT Smart Hub 2 router. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. How do you turn off wifi? 1 - Deactivate the DHCP Server on BT Smart Hub 2. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! Connect everything else to the R8000. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. - edited of BT at all times (excluding outright sale equipment). With BT access controls you can manage how your device accesses the internet during certain times of the day. No packaging or docs so don't know anything about it aside from these posts thanks. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. To improve your home internet set-up, you might want to sign up for BT Halo. Thanks so much for any help. WPA2 - the default setting (we strongly recommend you use this). BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Don't let poor connections slow you down. How do I create a Port Forwarding rule on my Smart Hub? How can I change my BT contact details in My BT? If you've changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, If this is the first time you've opened the Hub Manager, you'll be asked to change your password. Thanks Baldrick1 for your advice and the steps to go through. Designed for use at room temperatures between. The Home Hub 6 is another name for the BT Smart Hub. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Plug one end into the Hub and the other into a wall socket. Save. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. Our software does everything that you need to forward a port. I include this as some devices have problems with them in sync. 2 users liked/thanked this post: 25-08-2022 Click on either of those tabs and you'll be asked to enter the router's admin password. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! 03:09 PM. Important! If an engineer is required to get your BT broadband up and running, they will also set up your router for you. It also has 4 Gigabit LAN ports. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. With BT access controls you can manage how your device accesses the internet during certain times of the day. You'll find it in Hub Manager. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. The default setting is to merge the two together so you see only one network name. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. For example, you can control your children's internet use when you're not about. 25-08-2022 How To Open Ports in Your Router for Company of Heroes 3. This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. Anyone else seen this problem or better still found a way round it? Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Or follow our Static IP Address guides to setup a static IP address. When the image is approved you will see where I was trying to change it. Open Port Checker is the only online port checking tool that has Guaranteed Results. Find the Port Forwarding section of your router. BTW, the image you posted won't be public until a mod approves it. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. Click the Save button at the top of the page to apply these changes when you are completely finished. Open up whichever internet browser that you are comfortable with. Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. Presumed I was suppose to do the same. 13-04-2021 Let's take a look at the legacy BT routers that are still capable of getting you online. 13-04-2021 Should have done a bit more researching first. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Opening a port to a specific device may solve problems that you are having on your network. But to get back to default settings, I had to do a factory reset! A Firewall blocks incoming connections by nature. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. 22h35, on Choose Both if your router has that option. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. Connect the cable to the hub's power port, plug it into the wall and switch it on. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. Did you go through this step? If this happens then all that is required is to click Disconnect in the Advanced/Broadband settings, re-enter the username (followed by @plusdsl.net) and password then Connect. Click on the Hub gateway IP address shown and change the '1' to a '0'. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. 25-08-2022 Recommended - Our free program will setup a static IP address for you. Lets take a look at the legacy BT routers that are still capable of getting you online. 25-08-2022 How do I change my Smart Hub's wireless settings? A mod should reply. Dust with a soft dry cloth; don't use water or solvent. BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. No problem, I think it a lot of money for a modem/router anyway. Its a case of trying both and using the best. You may need toset up your devices again. New replies are no longer allowed. While the size and premise remains much the same as the. BT's Smart Hub 2 is its newest wireless router launched in 2018, which it claims will give you more powerful wi-fi than you'd get from any other major broadband provider. I changed the setting to OFF and the issue was solved. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). Which is best depends on several factors but the general rule is that 2.4 GHz works at a greater distance than 5GHz whilst at short ranges the 5GHz channel is faster. Update - 7th May 2021: BT have issued a new statement: 12-04-2021 After this procedure I released and renewed my DHCP address by going into a command prompt and typing: Gandalf, Alan27. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. The lights on your Hub will come on green means its getting ready, this may take a few minutes. Sometimes you need to unblock some of these connections so you can run a game or application. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. You can see it but I only see a yellow triangle. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Testing 16-01-2019 However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. Slide the two parts of the hub's plug together until they click into place. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. Our guide How to Reset a Router can help you with that. Can you help me or direct me to step by step instructions please? The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. @Prodigy11UK Welcome to the Plusnet forum. We think that forwarding a port should be easy. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. Security type Set the security level for your Hub's wireless connection -. 12:44 PM. Yes. to only have 1 SSID. Click on the Firewall button at the middle of the screen. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. BT Smart Scan technology Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. I suggest you start a new thread asking specifically for a way to use 5 static IPs. - edited Registered, in England No. I think this tutorial will explain everything. It is mains powered and requires a mains socket nearby. To add the forward, find the Add icon located near the right of the screen and click on it. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. BT started charging for non returned Smarthubs in December 2019 NOT 2018. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. Find out which main phone socket you have Find out about your Openreach modem Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. Mattwilf, smallblueplanet. 2 users liked/thanked this post: However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. You should see a box similar to the one shown below. However, that doesn't mean adapters won't arrive at some point. My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. Where can I view the status of my Smart Hub? Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Above is an example of what a web browser address bar looks like. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. Then enter the highest number of that range into the External Ports End box. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. Forward Ports on Your Router for Mortal Kombat 11. >. Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it). The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. Page 2 You can add and manage these easiest way to get help . You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. Keep device and cables out of young children's reach. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. The primary DNS was a IPV6 address. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. Find the address bar in your web browser and type in your router's IP address. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? 20h31, 15-01-2019 Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. These are specifically sold to operate through the Hub - no connection to the copper wire. 20h33. How do I use Pi-hole's built in DHCP server (and why would I want to)? If you ever need to turn it off for any reason, you can use this switch to turn it off. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. I only use one, static IP. If the username or password did not work check out our Default BT Router Passwords page. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. This will open the Hub Manager, Enter the admin password. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Remember to save your changes. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) This website uses cookies to give you the best experience. I have a BTB Smart Hub 1 which is fairly similar. - edited If you want to connect to SAGEMCOM [email protected] 3890 V3 for the first time you will need to know the default SAGEMCOM [email protected] 3890 V3 password. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. Works OK like that so no problem, just different.
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