I hate this this service. We wanted to reduce our bill and switched over from AT&T. Service has been okay, at times spotty and frequently slow downloading. The T-Mobile class action lawsuit argues that more than 50 million customers' confidential proprietary information (CPI) and customer proprietary network information (CPNI) was disclosed to third parties without their consent. But yes my wife and I she had a Samsung 10 and I have an old Samsung 8 I put the chip in the eight like instructed to do by T-Mobile and my service has been so slow its worse than 10 years ago with a CDMA service. Was being forced to pay for a new phone that would be 5G capable. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I has Sprint which became T-Mobile but still Sprint. ","acceptedAnswer":{"@type":"Answer","text":" T-Mobile to pay customers $350 million after data breach Yeah this is really getting ridiculous. I have talked to Well text message. The arbitrators decision is final, and if you win this legal proceeding against T-Mobile, they will be forced to comply with the arbitrators decision or face legal consequences. Areas that were decent now have ZERO service. PLEASE, ADD ME! that reports on class action lawsuits, class action settlements, T-Mobile does not believe that customers had their financial information, credit card information, debit, or other payment information stolen in the attack. Under the act, consumers may recover statutory damages between $100-$750 or actual damages, whichever is greater, to compensate for any fraud, time spent, or any credit monitoring product consumers purchased in response to the breach. As we are in a rural and terrain subject area so all comunications including wifi hot spot and 911 were cut off and went from 3 to 0 bars. I thought I was going nuts. NWIDA - reddit On August 17, 2021, T-Mobile was alerted of an individual trying to sell stolen customer data in an online forum. If we dont recover money for you, you wont owe us anything. Other one was wrong. was a Sprint customer for years. T-Mobile is a joke no good service either and higher prices. I am not a lawyer, but in general you cant sue someone for a data breach. All of the photographs on this page are of models, not clients. SIM swapping fraud is when someone can convince a phone carrier that they are someone else and have that persons phone number switched to their control. And again, in 2019 and 2018 where roughly 2 million customers had personal information compromised. Dan Avery Jan. 24, 2023 10:00 a.m. PT 3 min. Selling 5G data plans, in particular, with a limited shelf life and devices unable to connect to existing 5G and other networks is a fraud on consumers, he says. ","acceptedAnswer":{"@type":"Answer","text":" T-mobile service is terrible. This is how bad my situation is. According to the lawsuit Espanoza v. T-Mobile USA Inc., the plaintiffs and the class action members contend their identities are at risk because of neglect on the part of T-Mobile. The information obtained may contain sensitive personal information, including: The stolen data for T-Mobile customers included . Needless to say att is my carrier now leaving t-mobile after 7yrs of service this merger has been nothing but trouble and a cash machine from its customers. Its ridiculous and phone service we drop calls. When I contacted T-Mobile about this same problem they werent trying to give me much information. I never received the $200 credit for upgrade promised in store due to customer service error. Well this just explains why things are going crazy lately. Under the settlement, T-Mobile has agreed to pay an amount equal to about $4.60 per person affected by the data breach. T-Mobile faces a proposed class action that alleges it failed to exercise "reasonable care" in safeguarding the sensitive private information of millions of consumers from a widespread data breach announced by the carrier around January 20. Please add me. v. T-Mobile USA Inc.. Case No. Because this is just half of whats I have been going through the last 5 years. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, how to use arbitration to take legal action against T-Mobile start here, Low to non-existent coverage in areas they claim to serve, Deceptive marketing tactics to gain new customers. I was using T-mobile internet with out Wi-Fi. Hmm..feel that should have been disclosed during the sale. I was having problems with the company for months. When will it end, I was told until its paid off completely, Also having many issues with phone my contacts list somehow got erase, Please add me , this happened to me I have no service, when I walk out of room where router is I lose connection, Please add me. This data breach affects more than 50 million current, former and prospective customers. Service is horrible especially out of country, I would like to be added before and after merger, Im in a 55+ payment plan its outrageous the price and plan that was promised I didnt receive. They decive customers about 5g coverage and dont even have active towers in my area! They did all this without telling us!! T-Mobile sent direct notice either through text or email to current (and some former) customers who were affected by the data breach. drop calls, wont let me call out, and family and friends say they call and goes straight to voice mail. T-Mobile announced Friday it had discovered that another 5.3 million current customers and 667,000 former customers also had their information stolen. Now Im paying for a $900 5G capable phone that SUCKS! Suite 600 Had wonderful service. This means that hackers can obtain more sensitive data, in addition to obtaining the tool that many use for two-factor authentication. I had to give up a very good phone and buy a new one. So I would have to go back to the T-mobile store that I received the printout from. After having to install the new tmobile SIM card my service dropped noticeably for all 6 phones. Most recently, in December 2020, which affected 200,00 customers and disclosed phone numbersamong other information. I want to get away from them. I had 4 devices, Same thing has happen to me I have 3 lines with sprint with one supposedly be free from a promotional event but I pay almost $250 a month and they changed my plan without my knowledge and prices while I cant get service in my home I have to use my Wi-Fi to do anything on my phone. I have had T-mobile for more than 10 years. In my area I have to use my wifi just to make calls. I was forced to upgrade and now Im being overcharged. Add me to this lawsuit please. In contrast, most people will get less than $100 from the class action settlement. I havent canceled because Ive been with TMobile so long but tired of the shity service. Ive got bad service on 5g Note 20 Sprint phone and they wont help. Oh and I was called a liar too. Thank you. Just last night I tried to access the internet with startpage. I will have them all print out every last one from March all the way till now. All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. My experience merging from Sprint to T-mobile has been an absolute nightmare. Do consider taking T-Mobile to arbitration. Our attorneys are also working hard to recover compensation for victims who opt-out of the settlement to try to receive a better deal and hopefully more money. Myself and 20 others were without service.. please send information to join suit.. Sign me up. The phones remained operable with other carriers, but not TMobile consumers. I bought a brand new upgraded phone & was given a new T-mobile SIM card & never had any service whatsoever (cant make a phone call, send a text, absolutely no data, etc). T-Mobile has been sued for a data breach that allegedly occurred in 2021. We were upset about it. 310-740-3401, Please add me. The American Bar Association is a proud member of Top Class Actions. T-Mobile Data Breach Lawsuit 2022 | Join 1000s of others | Fast sign up T-Mobile Class Action Lawsuit Overview: Even with the right attorney, your chances of getting to court, much less winning or even getting a settlement, are slim. According to the company, the vulnerability that allowed the data to be accessed has been fixed. Certain features do not work and internet access is not always available using 5G service although I live extremely close to 5g towers?? I couldnt believe the Sprint system was no longer going to work and everyone on it had to get a new phone. I received a new device, but the moment the switch occured I lost the ability to use my wifi. In result I received that month free and they told me I had to get a new phoneWoww. F (412) 231-0246, Administrative Office How you join please , we have been going thru hell for month with T-Mobile and the CEO has blocked him on all social media after he reached out to him , Mike Sievert, As of today I am a former T-Mobile customer and my service began February 10th 2022 not even a week after service began I started having issues with dropped calls and lost text messages when filing a client I was told there was no issue but they would look into it I have called back multiple times every month since then trying to get a solution or something when I was fed up enough and requested service to be cut off they denied my request ignored me even hung up on me I have been threatened by their supervisors and nobody in the company will give a statement or anything about what is being done, As the result of not changing to 5g my/our phones are working BUT glitches all the time my 7 yo granddaughter phone went completely out for 24 or more hours then came back on, its ridiculous how much were required to pay AND its crap services, As of today , my 5g service constantly messes up . Tmobile is terrible. After 5G No service in my area. Still being charged full price unless I call for a credit. Start your claim now! However, on Jan. 25, U.S. District Judge John H. Chun granted T-Mobiles motion to compel arbitration, stating Moreno had clearly agreed to four arbitration provisions when he became a customer. I get a lot of dropped calls and my service is always confusing. T-Mobile Settles to Pay $350M to Customers in Data Breach I wish to join this class action suit, I had to upgrade three phone because they were not 5G. Two class action lawsuits were filed against the wireless carrier as customers seek compensation. You can see our complete guide to filing a small claims T-Mobile lawsuit. Jose Moreno, et al. Plus very rude! FairShake is not a law firm, but an online service to help you begin arbitration against T-Mobile. We were told the service would improve and it has worsened. The choice of a lawyer is a significant one that should not be made simply on the basis of advertising. Sprint T-Mobile representative told me all of this after I had bought a Samsung due to the LG I had been broken more than once and on the second time it couldnt be repaired. Contact our consumer protection attorneys to see if you may be eligible for a claim under your states laws. Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. I called them MULTIPLE TIMES and they had the nerve to tell me maybe I will have service in a year once towers are updated. I received think 12/13. So they want to offer me a Wi-Fi hotspot that I can pay extra for and then they say the booster will work better. Please count me in. I agree I agree with everyone of yall and yes Ive got more of this thats going on. But maybe the service you actually received was something quite different. I switched from Verizon to TMobile 1 year ago and its been nothing but a nightmare. Add me please. T-Mobile customer service promised you everything when you signed up. Attorneys working with ClassAction.org would like to speak with anyone whose personal information was exposed in the data breach announced by T-Mobile in August 2021. California residents may receive $100 (though the actual amount will likely be significantly less), unless they can provide documentation showing other losses. Gary E. Mason, who is responsible for this advertising, may be reached at: Mason Lietz & Klinger LLP is a law firm based in New York City. I have a 4G, TCL 20 cellphone and the service is horrible, to non-existent. I had a perfectly working paid off phone. It's not right what Big Business can get away with if we let them. When you tried to get help to resolve your issues, maybe you were transferred around to multiple customer service representatives, put on hold for long periods of time, or just told you couldnt be helped. This happens to my phone/service daily where Im unable to use my phone for anything, calls, text and or internet for hours at times. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Once you initiate an arbitration process, T-Mobile will pay attention, and youll have a better chance of having your problem resolved. The company is accused of not only mishandling customer information, but also failing to notify customers and comply with federal law. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. I have a Note 5, 8,and 9. ClassAction.org is a group of designers, writers and programmers who have been working in the legal space for nearly a decade. They would claim they were fixing the problem by lying to me one minute about a tower nearby receiving maintenance yet while everyone on my family plan having the same problem (we all live far from each other, not using same tower). Who: Verizon and T-Mobile have been involved in a number of class action lawsuits recently. Submitting your claim is free and easy. She also leads the firms Voting Rights Task Force. The T-Mobile class action lawsuit is Jose Moreno, et al. T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to You can choose to initiate the arbitration process completely on your own. Every month it goes up. They continue to charge $90 per mth. The fine print of T-Mobiles contract wont allow class action lawsuits against T-Mobile. In case of emergency there is no way to reach me. Switched devices and still had issues. I was also only getting 3G. You are signing up to take part in whats known in the legal world as mass arbitration. Mass arbitration occurs when hundreds or thousands of consumers bring individual arbitration claims against the same company, at the same time and over the same issue. If your legal rights are affected by a class action, you usually will only need to get involved once the case settles. The seller is privately offering the rest of the breached information. NEW YORK (AP) T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security . Class Action Lawsuits: Everything you need to know Not only has no one been getting 5G, I cannot get any service through Sprint. Never the less they still owe me $ 321.04. They did the same thing to me. Cut off both phones. Do You Qualify: Uber, Lyft Driver Sexual Assault Lawsuit Claim Review, Numbers from the Social Security Administration. This data breach affects more than 50 million current, former and prospective customers. The act also allows consumers to seek injunctive or declaratory relief as well,whichcould mean that acompanywouldneed to take steps to preventmoredata breachesand future harmto consumers. According to T-Mobile, not all the stolen data files contained the same information. There is no guarantee that the legal services or claims processing to be conducted will be of higher quality than legal services or claims processing provided by other attorneys or claims processing groups. No data. And no means to replace them. Settlement Administrator (s): Rust Consulting . The sales tech failed to initiate the credit to my account. But would that work? Hackers initially told the media in late August that they had obtained the personal information of over 100 million people from T-Mobiles servers, but the company itself has so far reported that the data breach, officially announced on August 16, has affected almost 50 million former, current and prospective customers. Im paying for phone numbers with no service basically and Im tired of it. Plus it was on all tech websites. So many drop calls no service. Now heres the 7th month and they decide the promotional prices will not be applied. My phone kept saying NOT CONNECTED TO ANY NETWORK I have the Galaxy Note 10. I have the text message on that one. Had to leave t mobile because of their 5g would not work my tablets and always had a problem with mobile phones. I spoke with a t-mobile representative who told me this is what happened to my service when I called to complain that I wasnt getting any service while attending a concert in Orlando Florida. I so hope this gets tossed out. The customer service was horrendous. Was sold entire internet package and for the last year have had nothing but trouble. Maybe T-Mobile bought out your last contract so you could switch from AT&T, Verizon or Sprint, and now youre locked in a contract with no way out. https://topclassactions.com/wp-admin/admin-ajax.php, The customer says some devices will become unusable after the telecommunications company launches its 5G network. "}},{"@type":"Question","name":"Can you sue a company for data breach? I finally switched over to Verizon, and for 3 months T-Mobil charged my card and refuse to return money! expected to be mailed out. Legal information is not the same as legal advice, which is the application of the law to a persons unique situation. This is not the first time T-Mobile has failed to protect its customers data. Add me the service with 5g is nothing like they said it would be- its a diaster! T-Mobile Seeks Arbitration in Data Breach Class Action Lawsuit It has been reported that information as sensitive as Social Security numbers, dates of birth and drivers license numbers were stolen in the breach. 36 N. Jefferson Street Thats when whom ever said address I gave it to them they seen My home and people coming in my driveway. Our connection to the industry is what sets us apart: we cover lawsuits and investigations . Store said theyve been dealing with it almost a year? Many people who experience problems with companies like T-Mobile find themselves dealing with the fallout for months, and sometimes years. It has agreed to settle a consolidated class action lawsuit filed against the company . Best Class Action Lawsuits 2022 How to File Claim for Class Action Lawsuits Step One: Find Products You Purchased Step Two: Fill Out the Claim Form Step Three: Get your Check in the Mail Take a look of our list to find open settlements for products you may have purchased. Please add me. For the 7.8 million current customers, the hackers also obtained phone numbers, IMEI, and IMSI information, which puts those individuals at serious risk of SIM swapping fraud. Please help! They gave us pennies for them when they were both in excellent condition! Tayler Walters works with consumers in class action lawsuits to combat unfair business practices by corporations. T-Mobile is offering two free years of credit monitoring on its data breach website, but the credit monitoring offered as part of a data breach is not always as good as what you can get on the commercial market. Let us know in the comments. if you are a T-Mobile customer and believe you've been affected by this data breach. Add me. Im still paying this phone! I had Sprint for mobile hotspot for 6 years. Ive been woth Tmobile for 10yrs. Customer service is uncoporative at this time. They refused to compensate us for having inoperable phones & service. Mass arbitration is different than traditional litigation, which involves filing a formal lawsuit with the court and potentially going to trial. Always dropping calls or no service/network in certain places mainly my house or yard. I never had this problem when I was with sprint. They then said they would send us a booster that never came. Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. I had great Sprint service until March when they started to launch 5G in my area. Moreno is looking to represent anyone in the United States who owned or leased an affected device. With hundreds of successful settlements to our credit, were ready to help you fight against the large corporations that dont care about their customers. Mine goes only to 4 g. Add me please and thank you. He has represented data breach victims in some of the largest and most influential privacy cases. Then when I went to TMobile to tell them Im not getting any 5g they just told me I had to switch my phone back to the LTE 4g in order for it to work because THEY KNEW 5g was not working!! for a useless service. Considering A T-Mobile Lawsuit - FairShake There is a 45 mile stretch in my area now where there is ZERO service. Add me to the lawsuit. Youll file your own legal forms and documents and keep on top of the deadlines and proceedings yourself. I am a T Mobile customer some errors have been happening to my phone service, I have been running off of someone elses Hotspot because I dont have internet ever since they did whatever it is that they did and Im still paying for my service for 3 devices. Not getting texts or calls right !!! My service has been terrible. Lynch Carpenter is committed to keeping our site compliant with the Americans with Disabilities Act. TMobile ruined my life with their 5G network upgrade extortion and blackmail scam! T-Mobile reset the PINs associated with these accounts and is also offering additional protection services like McAfee's ID Theft Protection Service and Account Takeover Protection capabilities for all customers. Top Class Preliminary Approval of the Proposed Settlement was granted on July 26, 2022.
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