To be a member of this Site, You must agree to accept the terms in this Agreement. You also agree not to separately contact the Buyer at any time for any reason. During this time, the Site will be temporarily unavailable. If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. At no time do We provide the Buyer's payment information to the Seller. safemoon price prediction 2025 . Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. 2.11 Ticket Fulfillment. Wendy Martin, I have tried to sell a concert ticket with them. I haven't received an email confirming my order. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. Copyright (c) 2006-2023, viagogo AG. 6.6 No Agency. Using the link that viagogo sent me I tried to cancel the tickets but could see no listing on my account, the whole process just takes you round in circles, you cannot contact them if you have no listing but if the problem is there is no listing then you cannot use their online forms. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. viagogo charge for cancelling sale. Excessive pricing, bad communication & despicable customer service and still no tickets! During this time, the Site will be temporarily unavailable. Piggyback tickets may not be sold in the same listing. So why is it my responsibility that the buyer must go to the event having bought the tickets? I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. I have not yet received a refund for the above tickets. This complaint was posted by a verified customer. so my next question is how are they going to know if the buyer successfully gains entry. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') 3.3 Laws and Regulations. 1.4 Modification. Paid ticket prices plus x5 booking fees, plus x5 postage fees to be posted to one single address. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. . The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). I'm Travelling - where and when will I receive my tickets? Absolutely no empathy from your customer service agent who put the call down when I asked to speak to management. I called back of which a different agent explained the situation and no tickets were available. 3.4 Indemnity. viagogo charge for cancelling sale - kazuyasu.net If you are not the intended recipient, please delete the message, attachments, and notify the sender. it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; Wanting to cancel sale on viagogo | hotukdeals 21st February 2017 - email to say event had changed starting time Viagogo must sell StubHub's non-US business - BBC News 5.4 Making Adjustments. Upon confirmation that the Seller is sending an item, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. - The horrible price that I was charged for hockey tickets. 6.11 Permitted use. As you could not provide the tickets for your sale 9799872, we have had to cancel this. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. You may only use the Services if You can legally enter into and form binding contracts. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. viagogo charge for cancelling sale. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. To register, You must provide your real name, address, phone number, and email address. 7.1 Ownership of Intellectual Property. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. 4.3 Sellers Shall Not Include Promotional Material with Tickets. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost . 4.1 Double Posting and Removal of Tickets. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. 2.1 Requirements. Sports. and how does an unforeseen circumstance suddenly make you require tickets to a concert? We often link to other websites, but we can't be responsible for their content. I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. viagogo charge for cancelling sale; blog Tech. There are still plenty of tickets available on the official site. Subscribe. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Rating: File your complaint. Note that the Seller may or may not be required to charge you VAT on the sale of your ticket. 6.5 Tax Indemnity. Viagogo won't cancel my purchase - MoneySavingExpert Forum You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . 2.9 Notification. Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. To be a member of this Site, You must agree to accept the terms in this Agreement. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. 1.4 Modification. I want a refund off $1393.43 you have taken my money! To register, You must provide your real name, address, phone number, and email address. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Search. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. 1.1 Introduction. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. 2.8 Payment Authorisation. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. A member who wants to buy a ticket first scans the Site database for tickets listed by Sellers that match the Buyer's desired tickets. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. When I first saw the tickets on your site the price given for these were30 so 60 for two. November 18, 2021 If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to find replacement tickets for the Buyer and to charge the Seller with the respective replacement fee, other charges, and/or take other measures, as . When We receive an offer by bank transfer, We will check to see if the bank account is valid. I demand my money back as they never made the concert due to it being outside on the heat. It is disgusting how I have been treated and I would like you to review your logs to see how it has been recorded; with broken promises. Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. If You do not qualify, do not use the Services. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. Note that this is separate from any VAT viagogo is required to charge on its fees. We use you're site often and I am very disappointed with the lie you sold. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. We are not involved in the actual transactions between Buyers and Sellers. The ticket was sold as 150 capacity, Tickets may be substituted with comparable or better seat locations with the Buyers approval. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). we are looking into it, had to call back again to be told still looking into it ! This was a completely missold ticket at a great expense. Order number: 9164448 Why is the price printed on the ticket different to what I paid? The OP never checked properly on either of their accounts if the listings were cancelled. What is the viagogo complaint handling process? I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 2.11 Collecting Payment. Why can't I see my order or sale in my account? No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. When We receive an offer by bank transfer, We will check to see if the bank account is valid. ; . Why do my tickets have someone elses name on them? figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. the price it is sold for on the primary market). 6.3 Allocation of Risk. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. viagogo - Buy & Sell Concert, Sport & Theater Tickets 1.3 viagogo Guarantee. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Profitable Tips About Online Casino Sites. 6.2 Waiver of Consequential Damages; Liability Limit. In Eastnor castle, not specified as outdoor. Editor, Marcus Herbert. At no time do We provide the Buyer's payment information to the Seller. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair So thank you viagogo for your emotional and financial loss today, I will not be booking through yourselves ever again and will be sure to inform others of the appaulling service. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control.
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