Assessment centres will be held in September and early October. Our values of accountability, trust, service, and integrity drive our initiatives and culture. This builds confidence in understanding how personal information is handled within the workplace. Assessments allow you to show how your knowledge, skills and abilities suit the job. having a driver's licence when driving is a key part of the job. Recruiting. you will drive the end to end recruitment. Your browsing experience may be affected by not having the most up to date version. Industry: National Services & Agencies. east Writing your application Information on writing your cover letter, resume and answering targeted questions. Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. Select the 'Apply Online' button. Each test measures something different according to the scenarios they contain. Support the adoption and continual improvement of Business Process Management You will be required to: complete all personal detail fields. All rights reserved. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. Review the job advertisement and role description. Type: Government. Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. Check the advert and role description of the role to find out more. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. If offered, do a sample assessment before completing the formal assessment. We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. Not only on capabilities, knowledge and experience. Try to get a good nights sleep beforehand. You then present this to assessors when you attend for interview. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. Will the job help me to serve my community? Our recruitment process. for a dynamic Process Improvement Coordinator to join the team. The. This outline will assist you to understand the recruitment process for NSW SES. Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. You will be responsible for undertaking analysis on Our work is continually To answer this type of question you should: Use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. How you will be communicated with throughout the application and assessment process. Monthly RDO, 5 weeks annual leave and free travel pass. We provide acute and sub-acute hospital care, mental health services, community health, Aboriginal health, public health, and research. Copyright 2015 NSW Public Service Commission. Role type: Full Time Ongoing. A background in retail sales is also highly regarded. If you don't receive a confirmation email, check your junk or spam folders. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. A guide to support senior leaders with organisational strategy. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. We have varied roles in operations, service delivery, privacy, legal, administration, and risk, strategy and performance. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. You will be asked to select your preferred program stream/s. The following are especially helpful: Use the behavioural indicators to help you think of a relevant example of what you did in other jobs or contexts. Maintenance Supervisor. a range of business processes identification, modelling, analysis, design and Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". Our digital services team employs over 500 designers, engineers and product managers. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for You then present this to assessors when you attend for interview. As part of the Teacher Supply Strategy, the Recruitment Beyond NSW Program aims to recruit more than 500 qualified and experienced . The typical recruitment process follows the below steps. In the assessment centre youll be asked to complete two activities which each run for approximately one hour. We will tell you if you are successful or not or we may offer you a place in a talent pool. You may not proceed through every stage of the assessment process. Shift your thinking from what you want from candidates to what you have to offer to attract interest from job seekers. presentations or written exercises. (BPM) to ensure effective governance and best practice processes and principles Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. Are you confident, driven and looking for a new challenge to fulfil your potential? Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. optimise business outcomes How does the job fit with my values and standards? When preparing your application, there are some key things we need to know about you. Tell us what happened because of what you did describe the impact on the customer experience. education qualification check (for nominated roles), credit check and / or bankruptcy check (for nominated roles). We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. Key things to keep in mind as you work through the application process. In this stage you will be asked to provide information about your experience, interests, and education. A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. Each subject area includes practical guidance, tools and examples to help improve the way you find, assess and select the best people. Copyright 2015 NSW Public Service Commission. screening checks. Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. Work experience (paid and volunteer) with most recent experience first. Applications will be reviewed and candidates will be contacted prior to the closing date. If this is the case, we will make this clear in the job advertisement. Sydney, NSW, AU. processes to meet the business objectives Hays Recruitment Agency - Newcastle Suite 301A, Level 3, 251 Wharf Road, Newcastle NSW, 2300 T +61 (0) 2 4925 3663 F +61 (0) 2 4925 3662 E newcastle@hays.com.au Hays Recruitment Agency - Wollongong Suite 3B/3C, Level 3, 83-85 Market Street, Wollongong, NSW, 2500 T +61 (0)2 4222 0100 E wollongong@hays.com.au They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Check that you've received an email confirming your application. Your application. other activities, such as group exercises or role plays. The purpose is to determine if you can do a technical part of a job. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. You can use this time to research and prepare your proposal, analysis or response. Insights and analytics into the public sector workforce. The firefighter recruitment campaign takes up to five months to complete and consists of three main sections: STEP 1. supportting business process improvements, providing solutions aligning with casual, temporary and permanent employment in NSW public schools. Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Effective Candidate Evaluations. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. Role:Process Improvement The Department of Customer Service (DCS) is a great place to work! If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. Remember communication skills are important for all jobs. Closing date:Monday, 13th March 2023. Our vision is to be aconnected, trusted and caring part of NSW communities. listed in the role description. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. odecide how to respond to correspondence. Multiple positions are available, including full-time and part-time. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . The application process Read more about the application process for the 2023 NSW Government Graduate Program. Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. All rights reserved. east Adjustments for individual needs Think about what you did in other jobs and your achievements. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. processes to meet the business objectives An eligibility list will be created for this position however may be considered for other similar positions. More information about the NSW Public Service Commission. Total remuneration package: $66338.79 - $67937.54. If you gain a place in a talent pool, well done! optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. when we expect a large number of applications. NSW Department of Education's Graduate Recruitment Program (GRP) at any time during your final two semesters of study. Biographies and information on our current board members. Once you have found the job you want to apply for, submit your online application through the I Work for NSW website. Be specific dont tell us what you think you might do in the situation tell us what you did. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. We will ask your permission to contact your referees before we do the checks. providing coaching to a team member for a manager role. Steps of the recruitment process. Information on how to request adjustments to the application and assessment process if you need them. Is this the next step in my career journey? Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. Coordinate, monitor and review business processes to identify gaps and This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Identify the hiring need. All other streams will only need to attend one assessment centre. The job ad and information package will give you instructions on what to put in your application. You will be asked to accept the offer online. Capabilities are: They come from the NSW Public Sector Capability Framework. These are usually things like: Get more tips on writing your application on our Writing your job application page. Give yourself the best opportunity to show how you suit the job. ensure our focus is always on the customer. We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. when we expect a large number of applications. Writing your application Writing your application When preparing your application, there are some key things we need to know about you. become familiar with all aspects of the job. Service NSW is the leader in providing Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. Search jobs. You do not need to attach a resume or cover letter. At Service NSW, a positive customer experience is our highest priority. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. . Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. Implications. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. Make a difference to the lives of 8 million people in NSW. Our agency is passionate about delivering first-class Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. The interview process is easily your biggest opportunity in the entire process to beat your competition. Please note the help desk operates during normal business hours only. Personal details your name and contact details. Example: Responding to a targeted question about your capabilities. It isn't done without proper strategic planning. 9217 4888 or . become familiar with all aspects of the job. Information about adjustments throughout the recruitment process and how we can support you. customer experience to all citizens across NSW. Your application should include responses to the targeted questions and your resume / CV. We may ask if you meet an essential requirement for the job. All rights reserved. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. Focus on providing specific and clear responses. Tell us about any adjustments you may need for the assessment process. You may be trying to access this site from a secured browser on the server. Discrimination laws relate to the recruitment process; Tread carefully when considering criminal records in recruitment and during employment [1] NSW Civil and Administrative Tribunal We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. The same applies if you are a recruitment agent. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. About TAFE NSW . If you did something as part of a team, be specific about your role. Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . Lodge your NSWPF application through I work for NSW. Referees name, title and contact details. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. why you want to work in the NSW Public Service. Our recruitment process is in line with the Government Sector Employment Act 2013. The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. As such, they may be at risk of unintentionally discriminating in the recruitment process. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more Join us and use the latest technology to build and deliver products that put the customer front and centre. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Undertake analysis on a range of business process identification, modelling, 2. dealing with a question or complaint for a customer service-focused job. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. If the referee reports are satisfactory, we may make you an offer. All rights reserved. Test your computer equipment before you start. . Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing calibrated against core values of passion, teamwork, and accountability to There are people who can assist you throughout the process if you need additional support. Prepare your answers in advance and practise out loud how you'd respond. Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. 03/03/2023. Read more about the application process for the 2023NSW Government Graduate Program. The rules and guidelines for work in the sector. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! calibrated against core values of passion, teamwork, and accountability to There are currently 218 jobs We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. You will also be invited to book into a virtual assessment centre. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. I was provided with the best pool of candidates I could have asked for. Information for graduates with disability. contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au. Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. make you a formal offer of employment (in writing). Information on what to consider when looking for jobs. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. your career objectives - "Where do you see yourself in . Come join us and influence the future of our great state. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. explain how youve shown your knowledge, skills, and abilities in a certain situation. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. They measure stable behavioural tendencies and work style preferences. Copyright 2015 NSW Public Service Commission. We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. is specific to the job you are applying for. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which optimise business outcomes Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Enter the search query name below, then click "Save". About the role: The Business Improvement team at Service NSW are?currently looking You should prepare a succinct application demonstrating why you believe you are the best person for the role. You must submit a separate application for each position for which you wish to apply. You then prepare a response in the form of a letter, email, memo, or briefing. Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. include any specific information requested in the job ad, address the focus capabilities listed in the job ad, look through, showcase your achievements in past jobs or from other contexts, for example volunteer work, show us that you have most of the skills we are looking for, tell us about your passions and interests, show us how your current skills are transferable to new situations. opportunities for improvement Merit based stages Learn more about STEP 3 STEP 4. reengineering,and upload your CV. You can draw on your experiences from other contexts to show how you have relevant skills. Employment and residential checks Fitness/Psych Medical 3. Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. This recruitment policy sample can serve as a rubric that our recruiters and hiring managers can use to create an effective hiring process. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. present your findings, in writing or verbally. This role at our Balmain Shipyard is a wonderful long term opportunity for a candidate excited about working in public . Your application will be reviewed against the requirements of the role. Remuneration: $33.46 - $34.26 per hour plus superannuation. Visit Website Visit Profile. (BPM) to ensure effective governance and best practice processes and principles Biographies and information on our senior executives. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. All assessment centres will be conducted virtually via Zoom video conferencing software. Some things that might help you get a job in the NSW Public Service in the future include: Ask for feedback. uses specific examples of what youve done and what youve achieved. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. employment offer or inclusion in our candidate database. Following a recruitment process an applicant may make an access application under the GIPA Act seeking access to government recruitment information. businessobjectives and All new roles must have a defined level, grade, and position before the recruitment and selection process begins.